Through experience, we know that losing a loved one is one of the worst times in a person’s life. We also know how vulnerable people can be at this time, with some people being in an ‘automatic’ state between losing their loved one and the funeral, barely able to think about anything else – it is for this reason that it is so important to feel comfortable with your choice of funeral director and make sure they have a good reputation. One of the most effective ways of finding out this information is ‘word of mouth’, speak to your friends and neighbours and find out who they have used in the past and what sort of service was provided.

The internet is a very powerful tool, ‘Google’ the funeral director – searching through will show reviews, feedback and if there is any negative information you should be aware of. Make sure that the funeral director you are thinking of using belongs to a Trade Organisation – we belong to two, the National Association of Funeral Directors and the Society of Allied and Independent Funeral Directors. Their main role is to ensure that funeral directors are providing a service which meets their high ‘standards’ with regular inspections being taken out. We are pleased to inform we have always passed the inspections with flying colours.

No funeral director should mind you checking their background, as we all know, you are trusting us to look after the most important person in your life.