Mark Skinner Funeral Service
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  • Open 24 Hours
  • Brandon Office - 01842 810534
  • Thetford Office - 01842 752197
  • External link opens in new tab or windowLakenheath Office - 01842 862777

Standards


Through experience, we know that losing a loved one is one of the worst times in a person’s life. We also know how vulnerable people can be at this time, with some people being in an ‘automatic’ state between losing their loved one and the funeral, barely able to think about anything else – it is for this reason that it is so important to feel comfortable with your choice of funeral director and make sure they have a good reputation. One of the most effective ways of finding out this information is ‘word of mouth’, speak to your friends and neighbours and find out who they have used in the past and what sort of service was provided.


The internet is a very powerful tool, ‘Google’ the funeral director – searching through will show reviews, feedback and if there is any negative information you should be aware of. Make sure that the funeral director you are thinking of using belongs to a Trade Organisation – we belong to two, the National Association of Funeral Directors and the Society of Allied and Independent Funeral Directors. Their main role is to ensure that funeral directors are providing a service which meets their high ‘standards’ with regular inspections being taken out. We are pleased to inform we have always passed the inspections with flying colours.


No funeral director should mind you checking their background, as we all know, you are trusting us to look after the most important person in your life.


Pricing

We have always tried to be as open as possible, keeping you informed of the many changes that are taking place in our profession, and providing you with up to date information about the alternative types of funeral services we are able to provide. We also understand that the cost of arranging a funeral can be a real concern. We have always tried to be fair with our charges, keeping them as reasonable as possible but still providing the personal service and attention to detail that families have come to expect from us.


Over the years we have always tried our best to personalise the service that we provide to suit each client’s own requirements. No two funerals are the same and this can mean that they also vary in cost. We understand that funeral costs can be a real concern and are always happy to discuss all of the costs involved with your own personal choices with you.


Within our offices we have available complete price information and are happy to provide a written estimate or verbal quotation based upon your own choices, before any commitment to use us is required.


We would also like to assure you that cost is not the most important thing to us, we are a small family team who listen, offer flexibility in our services to suit your budget and can offer advice on reducing costs even on the most simple of funerals.


Below are some cost options for some of the services we can provide. We are also able to provide cost information for any Church, Cemetery, Woodland Burial Ground or other service that you require, these may include an ashes interment or horse draw hearse, etc.


The main thing to say, is that we are here to help and do not want you to worry, we have always been flexible about costs and payment options, and will continue to be so.




Click on the PDF below to allow printing of our Pricing and Standards

Standardised Pricelist - 2026 PDF.pdf
Additional Charges - 2026 PDF.pdf
Crematoriums Pricelist PDF.pdf
Business Terms and Declarations of Interest.docx

 

Standardised Pricelist

Standardised Pricelist

Attended Funeral (funeral director’s charges only)

 

£2,665.00

This is a funeral where family and friends have a ceremony, event or service for the deceased person at the same time as they attend their burial or cremation.

Taking care of all necessary legal and administrative arrangements

 

 

 

 

£1,095.00

Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care

£200.00

Care of the deceased person before the funeral in appropriate facilities. The deceased person will be kept at the funeral director’s branch premises of your choice

£320.00

Providing a suitable coffin – this will be oak veneer

 

£435.00

Viewing of the deceased person for family and friends, by appointment with the

funeral director (where viewing is requested by the customer)

 

£1.00

At a date and time you agree with the funeral director, taking the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) in a hearse or other appropriate vehicle

£614.00

Unattended Funeral

This is a funeral where family and friends may choose to have a ceremony, event or service for the deceased person, but they do not attend the burial or cremation itself.

Burial (funeral director’s charges only)

 

£1,695.00

Cremation (funeral director’s charges plus the cremation fee) External link opens in new tab or window2

 

£1,275.00

Fees You Must Pay

 

 

 

 

For an Attended or Unattended burial funeral, the burial fee.External link opens in new tab or window1

In this local area, the typical cost of the burial fee for local residents is:

For a new grave, you will also need to pay for the plot; for an existing grave with a memorial in place, you may need to pay a removal/replacement fee. In addition, the cemetery may charge a number of other fees.

 

£560.00 - £1,280.00

 

For an Attended cremation funeral, the cremation fee.External link opens in new tab or window2

In this local area, the typical cost of a cremation for local residents is:

 

 

£895.00 - £1,350.00

£1,099.00

Please discuss any specific religious, belief-based and/or cultural requirements that you have with the funeral director.

Additional Funeral Director Products And Services

This funeral director may be able to supply a range of optional, additional products and services, or to arrange (on your behalf) for a third party to supply them. Examples include:

Additional mileage (price per mile)

 

£0.95

Additional transfers of the deceased person’s body (e.g. to their home, to a place of worship etc.) (price per transfer)

£150.00

 

Collection and delivery of ashes

 

Free of Charge Local Area

Embalming

 

£150.00

Funeral officiant (e.g. celebrant, minister of religion etc.)

 From   £250.00

Services supplied outside of normal office hours

              £195.00

The funeral director can give you a full list of what they can supply. They are likely to charge for these additional products and services, so you may choose to take care of some arrangements without their involvement, or you can use a different supplier.

Additional Charges

Additional Charges

Transport & Attendance

·       Limousine Hire: £195.00 (Out of Area - Extra Charges Apply Dependant On Distance)

·       Limousine Waiting at Reception: £60.00

·       Additional Pall Bearers (2): £120.00

·       Conveyance of Deceased (Out of Hours): £195.00

·       Saturday Service Supplement: £380.00

·       Viewing (Out of Hours): £45.00

·       Committal at Alternate Location (Post-Church Service): £150.00

·       Reception of Deceased into Home/Church (Prior to Service): £160.00

·       Horse-Drawn Hearse (Pair of Horses): from £950.00

Ceremony Enhancement

·       Printed Order of Service: from £85.00

·       Grave Preparation: £460.00

·       Preparation of Grave for Cremated Remains: £65.00

·       Attendance & Arrangement for Interment of Cremated Remains: £70.00

·       PA System Hire (with Operator): £25.00

·       Screen Hire for Visual Tribute (Non-Crematorium): £145.00

·       Speakers & Radio Microphones (Outdoor Relay): £95.00

·       Professional Live Streaming (Non-Crematorium): from £400.00

Memorial Items

·       Solid Oak Grave Cross (Engraved Plaque): £50.00 (Larger sizes – Additional Cost)

·       Solid Oak Grave Marker Spike (Engraved Plaque): £40.00

 Ashes Caskets & Urns

·       Solid Oak/Mahogany Casket (Single): £85.00

·       Solid Oak/Mahogany Casket (Double): £130.00

·       Solid Oak Medium/Dark Caskets (Stained): £92.00

·       Vault Box Casket (Single): £85.00

·       Selection of Urns: from £120.00

Coffins

·       Veneered Foil Coffin (Oak/Mahogany): £405.00

·       Traditional Oak Wood Veneer: £435.00

·       Traditional Mahogany Wood Veneer: £450.00

·       Traditional Oak Veneer (Medium/Dark Stain): £475.00

·       Tudor Rose Panelled Veneer with Raised Lid (Oak/Mahogany): £575.00

·       Solid Oak/Mahogany: from £995.00

·       Solid Oak/Mahogany (Panelled Sides, Raised Lid): from £1,095.00

·       Willow & Woven Baskets: from £795.00

·        Contemporary Bespoke Print Designs: from £850.00 


Crematorium Charges


Our Business Terms and Declarations of Interest


We are members of the Society of Allied Independent Funeral Directors (SAIF) and the National Association of Funeral Directors (NAFD) and subscribe to their current Code of Practice’s, copies of these are available at our offices. We aim to act in a professional manner and provide a courteous, sensitive and dignified service to you at all times.

 

1. Estimate and expenses - The estimate we provide sets out the services that we agree to supply, as well as an indication of the charges likely to be incurred at that time. Whist we make every effort to ensure the accuracy of the estimate, the charges are liable to alteration particularly where third parties change their rates or charges. We may not know the amount of third party charges at the time of making the arrangements, but we give you a best estimate of such charges. The actual amount of the charges will be detailed and shown in the final account If you amend your instruction to us we may need to make extra charges in accordance with these changes

 

2. Payment arrangements - The funeral account is due for settlement within thirty days of the invoice being sent, unless one of our services which requires payment is required before the funeral takes place. Our standard funerals do not require fees to be paid to us in advance of the funeral taking place, the balance will fall due within thirty days of the invoice being sent. Our ‘In House’ and unattended cremations require payment in full before the cremation is booked. If you fail to settle the invoice by the due date we may charge you interest at a rate of 4% above our banks base rate. This will be calculated on a daily basis from the date the invoice became overdue. Please keep us informed of any problems you may encounter regarding payment of our invoice. Any debt recovery charges or legal action incurred by us to obtain payment from you will be added to the amount that you owe us.

 

3. General Data Protection Regulation - We will collect personal information about you, the decased and any other persons whom you supply details for. In order to allow us to fulfil the services agreed we will pass you details to appropriate third parties, such as clergy, cemetery officers etc. We may contact you after the funeral to discuss wishes for cremated remains or our coffee mornings or carol services. We treat all information confidentially and in line with UK Data Protection laws. We will never sell information collection to third parties for marketing purposes

 

4. Termination & Cooling Off Period - This agreement may be terminated, before the services are provided, by either party in writing. By us, if you fail to honour your obligations under these Terms, or by you, communicating to us your termination and the reasons behind the requested termination. Depending on the reasons for termination, you may be asked to pay a reasonable amount based upon the work already carried out. The Cancellation of Consumer Contracts made in the Consumer’s Home or Place of Work etc Regulations 2008 gives you the right to terminate the agreement in the cooling off period of 14 days. Depending on the reasons for termination, you may be asked to pay a reasonable amount based upon the work already carried out.

 

5. Health & Safety  - We take the welfare of our staff very seriously. Under the Health & Safety At Work Act 1974 we have a duty of care to all our staff. This means that sometimes we need to convey the coffin into the church or chapel on a wheeled bier. There are many reasons for this. For example, the size or weight of the coffin or the locality of the church or chapel. The Funeral Director will ultimately be responsible for this decision. You may rest assured that we will always maintain the greatest dignity possible.

 

6. Standards of Service - The SAIF and NAFD code of practice requires that we provide a high-quality service in all aspects. If you have any questions or concerns, please raise them in the first instance with a member of our staff, who will notify the Management team, who will talk to you about a resolution. We cannot be responsible for the performance of all third parties which may include Crematoria, Councils, Grave Diggers, Ministers & Civil Celebrants, Florists, Printers, Newspapers, Hospitals, Doctors, Coroner & Registrar etc.

 

7. Agreements - Your continuing instructions will confirm your acceptance of these Terms of Business. Your instructions will not create any right enforceable by any person not identified as our client.

 

8. Other matters - Any inappropriate items found in a coffin during our final closing procedure they will be removed and discretely disposed of Any unclaimed items of clothes / effects will be discretely disposed of after 14 days. Valuables will be kept in our safe until claimed, which we will stay in touch about. Instructions regarding cremated remains are to be issued by the Applicant for the cremation and remain their ownership unless otherwise agreed.

 

DISCLOSURE OF INTERESTS MARK SKINNER FUNERAL SERVICE

London Road, Brandon, Suffolk. IP27 0EW

27 High Street, Lakenheath, Suffolk, IP27 9JS

30 Bury Road, Thetford, Norfolk. IP243DE

 

1)    The ownership of Mark Skinner Funeral Service is Mark Skinner.

     

2) There is no business or material financial interest in a price comparison website.

 

3) There has been no material charitable donation to a third party.

 

4) There has been no charitable contribution or payment of gratuity to a third party.

 

5) There has been no material form of payment to a third party that does not relate to a cost incurred or a service provided by the third party on behalf of or to Mark Skinner Funeral Service.

"After a bad experience I decided to try Mark Skinner's Funeral Service to take care of my father who passed away, Mark and family were dedicated from the moment they collected my dad, the care of him, the funeral service and beyond, Mark has high morals and treats everyone he cares for with dignity and respect, I couldn't thank them enough for the continuing dedication they provide to me and my family, I will always use Mark Skinner's funeral service from this day on, can't recommend enough, thank you again to all involved", Terry K


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